Privacy Policy

Effective Date: 01/03/2026

Welcome to Shuddh Jivan (“we”, “our”, or “us”). Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://www.shuddhjivan.in/ and purchase Ayurvedic and herbal wellness products through our online store.

By using our website, you consent to the practices described in this policy.

1. Information We Collect

When you visit or interact with our website, we may collect the following types of information:

Personal Information

We may collect personal information that you voluntarily provide, including:

• Full name

• Email address

• Phone number

• Billing and shipping address

• Payment details (processed through secure payment gateways)

• Account login credentials

Order Information

When you purchase products from our store, we collect:

• Product details

• Order history

• Transaction information

• Delivery details

Automatically Collected Information

When you browse our website, certain information may automatically be collected, such as:

• IP address

• Browser type and version

• Device information

• Pages visited on our website

• Date and time of access

• Cookies and tracking technologies

2. How We Use Your Information

We use your information to:

• Process and fulfil orders

• Deliver purchased products

• Provide customer support

• Manage your user account

• Improve website performance and user experience

• Send order updates and service notifications

• Send promotional emails (if you opt in)

• Prevent fraud and ensure website security

3. Sharing of Information

We respect your privacy and do not sell your personal data.

However, we may share your information with trusted third parties for the following purposes:

Service Providers

Including:

• Payment gateway providers

• Courier and delivery partners

• Website hosting providers

• Email and marketing services

Legal Compliance

We may disclose information if required to:

• Comply with legal obligations

• Enforce our policies

• Protect our rights or safety

4. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to improve browsing experience.

Cookies help us to:

• Remember user preferences

• Analyse website traffic

• Improve website functionality

• Provide personalised content

You may disable cookies through your browser settings, although some website features may not function properly.

5. Data Security

We take reasonable security measures to protect your personal information.

These include:

• Secure server infrastructure

• SSL encryption

• Restricted access to personal data

• Secure payment processing

However, no internet transmission method is completely secure, and we cannot guarantee absolute security.

6. Third-Party Services

Our website may contain links to third-party websites or services, including payment gateways or social media platforms.

We are not responsible for the privacy practices of these third parties. We encourage users to review their respective privacy policies.

7. Your Rights

Depending on applicable data protection laws, you may have the right to:

• Access the personal data we hold about you

• Request correction of inaccurate information

• Request deletion of your personal data

• Withdraw consent for marketing communications

• Request restriction of data processing

To exercise these rights, please contact us using the details below.

8. Children’s Privacy

Our website is not intended for individuals under the age of 18.

We do not knowingly collect personal information from children. If we become aware that such data has been collected, we will take steps to remove it.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any changes will be posted on this page with an updated effective date. We encourage users to review this page periodically to stay informed about how we protect their information.

10. Contact Us

If you have any questions regarding this Privacy Policy or our data practices, please contact us:

Company: Soulter Remedies
Website: https://www.shuddhjivan.in/
Email: sales@soulterremedies.com
Phone: +91-94277 79201
Address:
1st Floor, Soulter House,
21 Shreenathji Estate,
Changodar, Ahmedabad, India